Can I enroll in both EnergyFlex program offerings?

No, you can only participate in one EnergyFlex program offering, either with a smart thermostat or without a smart device.

If you’re already enrolled in EnergyFlex without a smart device, and you’d like to enroll an eligible smart thermostat, you can! When your smart thermostat enrollment is complete, we will automatically withdraw your enrollment from EnergyFlex’s No Smart Device program — no action needed.

If you’re already enrolled in EnergyFlex with a smart thermostat, and you’d like to switch to participate in FlexHours events without a smart device, please contact our support team at support@iidenergyflex.com or (855) 301-9004 to help you facilitate the change.