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FAQs

IID EnergyFlex program overview

What is IID's EnergyFlex program?Why should I join IID's EnergyFlex program?What if I don’t have a smart thermostat?What rewards do I get for participating? How and when will I receive my rewards?When is the EnergyFlex summer season?How does EnergyFlex help the environment?How do I sign up?Can I join with a thermostat I already own?Will EnergyFlex help me save on my bill? What’s the difference between EnergyFlex and Nest Rush Hour Rewards?

Eligibility and equipment

How do I know if I have a heat pump or an air conditioner?What are the full eligibility requirements for the program?What equipment do I need to join?What is a heat pump?How do I know if I have a heat pump or an air conditioner?What is central air conditioning?
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