We will notify you before each FlexHours event to let you know it’s been scheduled and when it will take place. You’ll be notified via email or text message, based on your selected preferences in your EnergyFlex account.
If you’re enrolled with a smart thermostat, you may also receive a notification on your thermostat and mobile app (notification details may vary depending on your thermostat brand).
You can manage your notification preferences about FlexHours events on the Profile tab in your EnergyFlex account. To create an EnergyFlex account, or log in to your existing account, visit the EnergyFlex program page.
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